About Us

A Symphony of Elegance and Global Sophistication

At SAMAQ, we believe that every scent tells a story—an exquisite narrative woven from the finest ingredients and crafted with unparalleled artistry. Founded with a passion for creating luxurious and enduring fragrances, SAMAQ transcends the ordinary to deliver olfactory masterpieces that resonate with the modern, discerning individual.

Our Journey

Our journey began with a singular vision: to evoke deep emotions, inspire confidence, and leave lasting impressions through the art of perfumery. Drawing inspiration from diverse cultures and traditions, we source the finest imported oils from the world’s most renowned regions, blending them seamlessly to create scents that are both timeless and contemporary.

Commitment to Excellence

At the heart of SAMAQ lies an unwavering commitment to quality and excellence. We meticulously select premium, high-grade ingredients, ensuring that each fragrance is as unique and captivating as the individual who wears it. Our dedicated artisans combine traditional techniques with innovative approaches, crafting perfumes that celebrate heritage while embracing modernity.

Crafting Memories Through Scent

We understand that a fragrance is more than just a scent; it is an experience, a memory in the making, and an expression of identity. Each perfume in our collection tells its own story of elegance, adventure, and boundless possibilities, designed to accompany you through life’s most cherished moments and everyday journeys alike.

Introducing the SAMAQ Boundless Collection

Experience the essence of luxury with our signature SAMAQ Boundless Collection—a curated selection of fragrances that embody timeless elegance and infinite allure. From the invigorating depths of Bleu d’Or to the romantic whispers of Flor d’Amore, each scent is meticulously crafted to elevate your presence and leave an unforgettable impression.

Discover the Boundless Collection and find your signature scent that speaks to your sophistication and style.

Our Vision and Mission

Our mission is to redefine luxury in the world of fragrance by offering scents that are not only exquisite but also enduring. We strive to be a symbol of sophistication and quality, making SAMAQ synonymous with the art of perfumery. Our vision is to create a global legacy, where each fragrance we craft leaves an indelible mark on the world of luxury and becomes an integral part of your personal narrative.

Join the SAMAQ Experience

We invite you to explore our world of refined fragrances and discover scents that resonate with your soul and elevate your everyday experiences. Join us on this fragrant journey and embrace the essence of boundless elegance that is uniquely SAMAQ.

Frequently Asked Questions

What is Samaq?

Samaq is a luxury perfume brand that offers a curated selection of Eau de Parfum, crafted using rare and high-quality ingredients sourced from around the world. Each fragrance is designed to evoke a sense of elegance, sophistication, and timeless beauty.

Where are Samaq perfumes made?

All Samaq perfumes are meticulously crafted in our state-of-the-art facilities, with ingredients sourced from the finest locations worldwide to ensure the highest quality and uniqueness in every bottle.

What makes Samaq perfumes unique?

Our perfumes are unique due to our commitment to quality, artisanal craftsmanship, and the use of rare and exotic ingredients. Each fragrance is carefully blended to create a luxurious and lasting scent that is as distinctive as the wearer.

Product Information

What is Eau de Parfum (EDP)?

Eau de Parfum (EDP) is a type of perfume with a concentration of fragrance oils between 15% and 20%. This makes it stronger and longer-lasting than Eau de Toilette, ensuring that the scent lingers throughout the day.

How should I store my Samaq perfume?

To maintain the quality and longevity of your perfume, store it in a cool, dry place away from direct sunlight and temperature fluctuations. Keeping it in its original box can also help preserve the fragrance.

How can I place an order?

You can place an order directly on our website by browsing our collections, adding your chosen products to the cart, and completing the checkout process. We accept various payment methods, including credit/debit cards and digital wallets.

What payment methods do you accept?

We accept all major credit and debit cards, as well as digital payment methods like PayPal, Google Pay, and Apple Pay. Your payment information is securely processed, ensuring a safe shopping experience.

Can I modify or cancel my order after it's been placed?

If you need to make changes to your order, please contact our customer service team as soon as possible. While we will do our best to accommodate your request, changes may not be possible once the order has been processed.

What are your shipping options?

We offer standard and expedited shipping options within India. Delivery times may vary depending on your location, but most orders are delivered within 3 to 7 business days. Tracking information will be provided once your order has been shipped.

Do you ship internationally?

Currently, we ship only within India. If you are located outside of India and interested in purchasing our products, please contact our customer service team to discuss potential options.

How can I track my order?

Once your order has been shipped, you will receive an email with tracking information. You can use this to monitor the delivery status of your package.

What is your return policy?

We want you to be completely satisfied with your purchase. If for any reason you are not, you may return unopened and unused products within 10 days of receipt for a full refund. Please review our Return & Refund Policy for more details.

Can I exchange my product?

Yes, we offer exchanges for unused products within 10 days of receipt. Please contact our customer service team to initiate the exchange process.

How do I return a product?

To return a product, please contact our customer service team to receive a return authorization. Pack the item securely and include the return authorization in the package. We recommend using a trackable shipping service for your return.

How should I apply my Samaq perfume for the best results?

For long-lasting scent, apply your perfume to pulse points such as the wrists, behind the ears, and at the base of the throat. These warm areas will help diffuse the fragrance throughout the day.

How long will the scent last?

Samaq Eau de Parfum is formulated to last between 6 to 8 hours, depending on your skin type and the environment. The longevity can be enhanced by applying the fragrance to moisturized skin and storing the perfume properly.

What should I do if I receive a damaged product?

If your order arrives damaged, please contact our customer service team immediately with your order number and photos of the damage. We will work quickly to resolve the issue and arrange for a replacement or refund.

Can I layer Samaq fragrances?

Absolutely! Layering fragrances can create a unique, personalized scent. We recommend experimenting with different combinations to discover a blend that suits your personality and style.

How can I contact Samaq customer service?

You can reach our customer service team via email at info@thesamaq.com or you can call or WhatsApp us at +91 82914 25886. Our support team is available Monday to Saturday, 10:30 AM – 6 PM.